Most of the time people are very frustrated and irritable after getting off of a long phone call with technical support no matter what the reason. Well tonight I was on the phone with technical support at GCU, for about 10 minutes short of 2 hours give or take a little bit. However, I am not here to rant and rave about how horrible technical support is. In fact I would like to thank GCU for having such a wonderful staff. After many error reports, a big sad face, a LONG wait for a document to load, some jelly beans and a very lovely conversation with the girl as we were waiting I got off the phone very happy and filled with a little renewed joy. I very much enjoyed the conversation that the girl and I had as we waited and I believe whole heartedly that God set aside that time to happen just as it did. It was nice to talk to someone who was so very joy-filled.
All of my experiences with GCU staff have been more than pleasant. GCU has wonderful, very helpful, committed staff members who well help you as long as it takes, but this girl went above an beyond in my opinion staying on the line with me for as long as she did and conversing with me about life, school and other things, as she and I waited for the application to finally load. After talking with her so long I hope that at some point during my college career at GCU she and I as fellow students can become sincere friends.
Thank you so very much Grand Canyon University and Priscilla (the girl from tech. support) for being such awesome people and really showing the spirit of God! =D I look forward, even more now, to the rest of my college career at GCU:)
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